Empower Your Growth: Dive into our Video Library for Business Training and Personal Development Insights
Team
Leadership
Customer Service
#392 - 7 Peak Performance Practices - Clarity
Why is clarity such a crucial component of achieving peak performance? Mike Clark discusses how clarity influences our daily actions and long-term aspirations.
#390 - 7 Questions on Strengths: How Do You Build And Deepen Relationships?
How can we effectively build and nurture meaningful relationships? In today's discussion on personal growth and relationship building, we explore this fundamental question touching every aspect of our lives.
#389 - 7 Questions on Strengths: What Frustrates And Annoys You?
Discovering your true strengths and talents involves recognizing what things frustrate you. Delve into how frustrations can be a valuable indicator of your natural abilities and how to leverage these.
#388 - 7 Questions On Strengths - What Have You Succeeded At Lately?
How can recent successes shape your path to future goals? Explore the powerful impact of recent successes on your forward journey and learn how to leverage them for personal and professional growth.
#387 - 7 Questions On Strengths - How Do You Add Value To Your Team?
Are you intentional about the value you bring? Explore practical strategies to maximise your value within a team, whether at work, in sports or social circles. Leverage your strengths for greater self-confidence and impactful contributions.
#386 - 7 Questions On Strengths - What Do You Love About Your Work?
Do you wonder how some people are able to maximise their potential for success and enjoyment of life? Mike Clark explores a key factor that can empower you to find and use your passion in your everyday work.
#385 - 7 Questions on Strengths - What do you do best?
What sets you apart and makes you exceptional? Join Mike Clark as he guides you on a journey to develop your potential and achieve greater success by exploring your unique strengths.
#384 - 7 Threats to Team Culture - Unclear Framework
Does lack of role clarity or unclear organisational structure compromise your team culture and success? Join Mike Clark as he explores practical and actionable strategies to tackle this challenge.
#383 - 7 Threats to Team Culture - Rigid Thinking
Is your team stuck in the "We've always done it this way" mindset? Are they lacking the initiative to question and improve their processes? Explore how you can build this element of your team culture through simple and effective actions.
#382 - Threats to Team Culture - Blame Culture
Is your team's productivity suffering because of a blame culture? Identify if this is a threat in your culture, learn how to address it and create the culture you want in your business.
#380 - 7 Threats to Team Culture - Moving Goalposts
Are "Moving Goal Posts" undermining your team's trust and hindering success? Explore the repercussions of shifting objectives; with actionable steps to foster clarity, align goals, and cultivate a resilient and successful team culture.
#376 - 7 Challenges of Customer Service - Inefficiencies
Do you regularly streamline your systems and processes? Exceptional customer experience is a result of removing inefficiencies so that your team can focus on getting results.
#375 - 7 Challenges of Customer Service - Absence of Customer Focus
Are you tapping into the power of exceptional customer experience? Focus your team on the impact of their work on customers, so they can deliver a satisfying and rewarding customer journey.
#373 7 Challenges of Customer Service - Impersonalisation
Lack of connection hinders customer loyalty and fosters tension within teams. Are both your clients and your team feeling seen and heard?
#369 - 7 Sales Headaches - Lack Of Care
We are exploring 7 Sales Headaches and how to avoid them. Today we're looking at the headache that comes from a lack of care - the inability to do cross selling and upselling.
#368 - 7 Sales Headaches - Lack of Understanding
We're exploring 7 Sales Headaches and how to overcome and avoid them. Today we're looking at a lack of understanding particularly around how to manage and handle the objections that you get.
#367 - 7 Sales Headaches - Lack Of Connection
We’re looking at 7 Sales Headaches and how to avoid them. This week we are looking at a lack of connection, particularly when meeting with clients, often due to not having intelligent questions.
#366 - 7 Sales Headaches - Lack Of Systems
We’re exploring 7 Sales Headaches to avoid and overcome. The headache we’re focusing on today comes from having a lack of systems and because of the lack of systems not creating a smooth customer journey.
#365 - 7 Sales Headaches - Lack Of Interest
Welcome to Learning BITES. We’re exploring 7 Sales Headaches and how you can overcome them and what I want to do is pick up on where we were last week and explore the headache of a lack of interest, which leads to poor customer engagement
#364 - 7 Sales Headaches - Lack Of Attention
We’re exploring 7 Sales Headaches. Lack of attention on your target customer profile can impact your sales. What can you do about this problem?