Empower Your Growth: Dive into our Video Library for Business Training and Personal Development Insights
Team
Leadership
Customer Service
#413 AIM: Empathy
Do you judge people by their behaviour, or their intention? Discover and practice the transformative potential of considering others' perspectives in navigating everyday encounters.
#412 AIM: Authenticity
Do you practice the art of being fully present and authentic in your conversations? Discover how presence enhances connections; with practical strategies to cultivate genuine engagement.
#411 AIM: Ownership
Discover the power of taking 100% ownership in your life. Join us as we explore how accountability, honesty, and a growth mindset can unlock your potential today.
#406: AIM: Unmasking Your True Self - Beyond Roles and Titles
What key factors are tied to your identity? Have you intentionally chosen these? In this Learning BITES, Mike Clark explores the profound impact of identity on interactions and feedback.
#405 AIM: Breaking Free From Preconceptions
How do subconscious beliefs and inherited practices influence your decision-making and behavior? Explore the impact of preconceptions and conditioning on your life and business. Start unraveling the chains of conditioning today!
#400 - AIM: Disproportionate Responses and What They Reveal About You
What factors contribute to you having a disproportionate response? Could the core issue be the way you perceive yourself?
#399 - AIM: One Mindset That Made A Trillion Dollars
Are you ready to take charge of your success in 2024? How will you apply a growth mindset to your journey? Share your goals and let's make this year extraordinary together!
#390 - 7 Questions on Strengths: How Do You Build And Deepen Relationships?
How can we effectively build and nurture meaningful relationships? In today's discussion on personal growth and relationship building, we explore this fundamental question touching every aspect of our lives.
#387 - 7 Questions On Strengths - How Do You Add Value To Your Team?
Are you intentional about the value you bring? Explore practical strategies to maximise your value within a team, whether at work, in sports or social circles. Leverage your strengths for greater self-confidence and impactful contributions.
#386 - 7 Questions On Strengths - What Do You Love About Your Work?
Do you wonder how some people are able to maximise their potential for success and enjoyment of life? Mike Clark explores a key factor that can empower you to find and use your passion in your everyday work.
#385 - 7 Questions on Strengths - What do you do best?
What sets you apart and makes you exceptional? Join Mike Clark as he guides you on a journey to develop your potential and achieve greater success by exploring your unique strengths.
#374 - 7 Challenges of Customer Service - Inconsistent Experience
Join Mike Clark and explore the significance of consistency in customer service; with practical recommendations for improving brand loyalty and team dynamics.
#373 7 Challenges of Customer Service - Impersonalisation
Lack of connection hinders customer loyalty and fosters tension within teams. Are both your clients and your team feeling seen and heard?
#371 - 7 Challenges of Customer Service: Upset Customers
Explore the challenge of upset customers for your customer service team, with the essential skills required for them to manage well and deliver exceptional brand experiences.
#369 - 7 Sales Headaches - Lack Of Care
We are exploring 7 Sales Headaches and how to avoid them. Today we're looking at the headache that comes from a lack of care - the inability to do cross selling and upselling.
#367 - 7 Sales Headaches - Lack Of Connection
We’re looking at 7 Sales Headaches and how to avoid them. This week we are looking at a lack of connection, particularly when meeting with clients, often due to not having intelligent questions.