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Team
Leadership
Customer Service
#373 7 Challenges of Customer Service - Impersonalisation
Lack of connection hinders customer loyalty and fosters tension within teams. Are both your clients and your team feeling seen and heard?
#372 - 7 Challenges of Customer Service - Disconnection
Tackle the issue of disconnection between your front-line staff, your customers and your internal team, offering effective measures to bridge gaps and foster strong connections.