#372 - 7 Challenges of Customer Service - Disconnection

Customer ServiceTeam CultureTeam
Written By Mike Clark

Tackle the issue of disconnection between your front-line staff, your customers and your internal team, offering effective measures to bridge gaps and foster strong connections.

Link to Wistia video here



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Mike Clark
Mike is an exceptional communicator and has a proven track record of working with businesses to achieve their goals and reach the next level in business performance. His action bias and absolute commitment to producing results along with his engaging personality make him a sought after training facilitator. Working internationally, Mike is based in Palmerston North (the most beautiful city in the world!) writing and delivering courses and training with clarity and insight which produce definable results for the businesses he works with.
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#373 7 Challenges of Customer Service -  Impersonalisation
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#371 - 7 Challenges of Customer Service: Upset Customers