#371 - 7 Challenges of Customer Service: Upset Customers

Customer ServiceTeamTeam Development
Written By Mike Clark

Explore the challenge of upset customers for your customer service team, with the essential skills required for them to manage well and deliver exceptional brand experiences.

Link to Wistia video here



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Mike Clark
Mike is an exceptional communicator and has a proven track record of working with businesses to achieve their goals and reach the next level in business performance. His action bias and absolute commitment to producing results along with his engaging personality make him a sought after training facilitator. Working internationally, Mike is based in Palmerston North (the most beautiful city in the world!) writing and delivering courses and training with clarity and insight which produce definable results for the businesses he works with.
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#372 - 7 Challenges of Customer Service - Disconnection
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#370 - 7 Headaches of Sales - Lack of Confidence