SALES

Sales that creates better customer conversations and stronger results

Think Right works with sales and customer-facing teams to build the confidence, skills and processes that help businesses win, serve and retain customers.

Mike brings practical sales experience, energy and commercial thinking to the room, helping teams understand customers, strengthen how they sell and turn learning into actions they can use straight away.

Explore how we could help you

You may be here because…

You may have a great product, capable people and plenty of opportunity, but the sales results aren’t as consistent as they could be…

01 - Results are inconsistent
Good opportunities are not consistently converting into the results they should.

02 - Too much depends on individuals
A few strong salespeople carry the load while others rely on very different approaches.

03 - Opportunities are slipping
Follow-up is inconsistent, next steps are unclear or leads are falling through the gaps.

04 - Confidence is uneven
Prospecting, objections, closing or asking for the business feels harder than it needs to.

05 - The process lacks consistency
People are selling, handing over and following up in different ways.

06 - Customer experience varies
Sales, service and the wider team are not always creating one connected customer journey.

Good sales isn’t about pressure. It’s about understanding the customer, creating trust, making it easy to buy, and following through well.

Think Right’s role is to understand how your business sells now, what your customers need, where the opportunities and friction points are, and to strengthen the people and processes around those real customer interactions.

See how we can help

WHAT WE CAN HELP WITH

Think Right helps businesses strengthen sales capability across the customer journey.

This can include…

Sales confidence and mindsethelping people approach sales positively and understand the value they bring.
Customer understanding and questioninguncovering needs, motivations and what really matters to the customer.
Objections and closingresponding well to pushback, creating clarity and asking confidently for the business.
Prospecting and follow-upbuilding better habits around proactive contact, next steps and pipeline movement.
Sales process and consistencyclarifying stages, handovers, ownership and where opportunities may be getting lost.
Account growth and customer experiencestrengthening service, retention, referrals, cross-sell and upsell opportunities.

WAYS WE CAN WORK WITH YOU

Think Right can support your sales development through:

The right approach depends on the team, the sales environment and what needs to improve.

7 FUNDAMENTALS OF SALES

Practical foundations across mindset, customer connection, questioning, presenting, objections and closing.

DRIVE SALES‍ ‍

Structured development over time, with learning, application, review and continued improvement.

FOCUSED SALES TRAINING

Targeted work around specific needs such as prospecting, follow-up, objections, account management or customer service.

ONGOING SALES TEAM DEVELOPMENT
Regular training, coaching or process support to strengthen habits, pipeline activity and consistency.

See what working together looks like

WHAT CHANGES?

Good sales development should change what people actually do.

Businesses typically see…

✓
More confident salespeople
people better equipped to start conversations, respond to objections and ask for the business.
✓
Better customer conversations
more listening, curiosity and understanding of what the customer actually needs.
✓
Greater consistency
a clearer shared approach without asking everyone to sell in exactly the same way.
✓
Stronger follow-through
clearer next steps, better follow-up and less opportunity lost through inaction.
✓
Better use of opportunities
greater awareness of where to grow accounts, seek referrals, cross-sell or upsell.
✓
A stronger customer experience
customers dealing with people who communicate well and make the buying process easier.

  • “I loved the clarity with which the message was passed. The real-life examples, the energy, and the answers to the questions.”

    ~ Research Leader & General Manager, Scientific Research Organisation, Sales Training Workshop

Net Promoter Score +100 for Drive Sales and in-house 7 Fundamentals of Sales

PRACTICALTIES

Sales Training, and what it looks like to work together…

Half day
from $3,000 + GST
Full day
from $5,000 + GST
Public 7 Fundamentals of Sales workshops
$400 + GST per person
Multi-session programmes, coaching and sales process work
Scoped around the structure and level of support required
Throughout
New Zealand
Face to face
Zoom
Online
Blended

Think Right works with businesses throughout New Zealand, with face-to-face, Zoom, online and blended delivery available where appropriate.

Regional Business Partner Network

Selected Think Right sales programmes are registered with Regional Business Partners.

Eligibility and the support available can vary.

To explore whether your business is eligible, talk with your local Regional Business Growth Advisor before committing to or commencing the service.

Click HERE to find your local business growth advisor

contact us to create a purpose built package for your and your team

Sales work can be structured around the team, the outcomes required and the depth of development.

Next Step

Ready to strengthen how your team sells?

You don’t need to know exactly what kind of sales support you need.

Answer the questions below and together we can work out what would be most useful for you and your team.

Start the conversation with us…