#42 Customer Service - An Introduction

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What are the elements that make up exceptional customer service?  Mike's stories and questions are designed to empower you to recognise these elements.  When your staff consider their mindset and practices towards customers, what are the areas that you can focus on to improve? Our next series will be focusing on this topic, but for in-depth, tailored training, contact us by email mike@thinkright.co.nz or phone 0272987523