Nurturing Repeat Business for a Bountiful Harvest

Managing clients that buy from you all the time is something everyone knows they should do, but sadly is very prone to fall into the realms of complacency: taking advantage of your best customers by ignoring them while you chase new work is a trap most sales people have fallen into.  This course explores the explores the importance of utilising your CRM, developing an account management plan and even equips you with what to say on your multiple visits.