How many calls do you get in a day? Ever had one that made you stop and gave you a reality check? We had one this week. Saw a call coming in from Australia and answered thinking it was a work call. It was my in-law's next door neighbour. She told me to sit down and then said that my Mum and Dad in-law had dropped 5 meters off an embankment and had been cut out of their car and taken to hospital in highly critical condition.