AARRGGHH!!

#111 AARRGGHH!!.png

Ever looked at something someone in your workplace has done and slapped your hand against your face in absolute frustration? Or burst out in anger and outrage? What were they thinking? Did they even think? From observation in many sessions of our team training, it would seem this is not an unusual state for team members to find themselves in. This week, I was reminded again that observation is not the same as experience, and that theory is best understood in practice.

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