I remember the first time I encountered Dale Carnegie’s classic book – How To Win Friends and Influence People. My free-flowing mind had never encountered the idea of choice over its pathway. If it took me to a state of joy, or of anger, or of despair, I had previously thought that I was at the mercy of where ever life and circumstances had led me. The challenge of Carnegie’s book for me was that I have a choice. I can influence the path of my life by the things I choose to think about, focus on and give my time to. So can you.
In the busyness of everyday it can be so easy to get caught up in “our own little world”. We can drive, walk and pass by people and places without even seeing them. How often on your regular run to work have you arrived and had to double check with yourself that you actually drove there - because you really don’t remember it?
How many calls do you get in a day? Ever had one that made you stop and gave you a reality check? We had one this week. Saw a call coming in from Australia and answered thinking it was a work call. It was my in-law's next door neighbour. She told me to sit down and then said that my Mum and Dad in-law had dropped 5 meters off an embankment and had been cut out of their car and taken to hospital in highly critical condition.
Thanks. It’s such a simple word. Do you use it deliberately and often? As we delve into the topic of appreciation, multiple faces and situations come to mind as I let my focus shift to the things I am grateful for, both past and present.
The best of teams are those whose appreciation runs deep.
Travel has a way of bringing the best and worst in people. After the hottest January in NZ history, the month ended with a super moon and February started off with more rain in one day than is expected for the whole month. This great combination caused newsworthy weather and, as happens, caused some flight disruptions.
The best meetings don’t waste people’s time. They add value to businesses and team members by giving them the opportunity to tackle issues collaboratively, and by involving every member. They are action- based, not appearance-based. In other words,their purpose is to get something done which needs to be done. It may be to create a product or form a strategy, or it may be to foster internal connections and an understanding of each team member’s importance in the business. They value the people and the purpose of the meeting. They have a goal, a structure and an outcome. Whether your meetings are regular or spontaneously as required; contribution, acknowledgement and action focus make the best use of the time your people have chosen (or are required) to invest in turning up.
First we form habits. Then they form us.
~ Jim Rohn
Routines which are effective vary as much as people do. The common threads of effective morning routines can be summed up in five simple steps.
The key to success is to start before you are ready ~ Marie Forleo
How do you create a successful business; run a marathon; raise happy, healthy children to adulthood; build a community? There is a common element in the success of these widely differing goals – each one requires a start. From flipping burgers, to running the first mile, to looking into the face of your baby, to settling in the place you live – each one is a start of something bigger – a small step in large journey. Start is a verb – a doing word. As we begin this new year, here are a few suggestions on making a START.
Regular client visits have long been a passion topic of mine. The little e-book “Repeat Sales Calls made easy” was written in response to a questions I often get in sales training around ‘what to say when you are seeing a customer several times in a year.’
If you regularly visit key accounts, which visit would you say was the most important?
I would argue that...
Be intentional about what you will be remembered for. - Mike Clark
Rebranding is fun when helping other people do it. Doing it for yourself - not so much! Brands matter. Helping clients looking at rebranding is heaps of fun - The very nature of the challenge calls for high energy, fast pace and lazer focus...
Do you love your work?
How many of us can honestly say that we wake up on a Monday morning, jump out of bed and race to work, excited to get the day started?
Hitting snooze a few times, getting a coffee (or two) and talking about nothing to anyone who would listen, to delay sitting at my desk sounds slightly more accurate for the first few months of this year.
“Choose a job that you love and you will never have to work a day in your life” – Confucious
Compromise can be the dove of peace or a deadly viper - Mike Clark
What would you do for a million dollars?
Lie? Cheat? Steal? How about sell company secrets? Murder someone?
Many people would tell a lie for a million dollars, some waver on the cheating and stealing and many stop at murder.
What moments take your breath away? When you stop to reflect on life what is front of mind? Who do you think of and worry about in moments of great anxiety? All of these are indicators of what is important. They make up the parts of your life that...
“Sometimes it pays to go against your gut instinct” – Mike Clark
What would you do? You are asked to guess which one of 3 boxes has a large prize in it. You guess box 2...
Think. Decide. Start. Do. Learn. Re-Do. - Repeat - Mike Clark
W.E. Hickson is credited with popularizing the proverb: 'Tis a lesson you should heed: Try, try, try again. If at first you don't succeed, Try, try, try again.
Success is messy. It does not flow as one plans or expects...
I am fascinated with change that is effective, and lasting. I have to be. Our very livelihood depends on it.
We offer a triple guarantee. If our training does not work - you don’t pay. With an offer like that - It pays to be absorbed in techniques that work.
Have you ever heard the words, “I have some constructive feedback” and cringed internally knowing that statement precedes negative feedback? Of course we all know this is meant to be constructive criticism but ….
In a previous blog on 'Feedback and Mindset', I covered how organisations can make receiving feedback easier and a productive element in individual and team development. This week I wanted to speak to you - yes ‘you’ the person reading this. How do you personally receive information that is counter to what you want to hear, and/or what you are currently doing?
Today, 1st August, marks the birthday of my best friend, my wife and the most amazing Mum (and yes they are all wrapped up into one very special person). We have 10 great kids between us ranging from 10-25. We are often told we are lucky to have such good kids - while one must admit that there is a solid dash of ‘luck’, it is mixed with loads of hard work, tons of love, regular communication, quality time and lots of feedback. Watching someone juggle 10 kids, run a business and home, volunteer weekly for charity and radiate love is an honour and privilege. I thought I would share some of love and joy through the top 8 skills I have seen Kiri apply when it comes to FEEDBACK.
Hearing does not equate to understanding. Information does not equal knowledge. Feedback does not mean there will be growth. You only have to look at people who knowingly continue in destructive habits, like smoking, to know people do not always do the ‘right thing’ or even what is best for them. Effective feedback occurs when this is fully understood - sometimes people don't want to hear what they don't want to hear. This is often referred to as a fixed mindset.
"There is no failure. Only feedback." - Robert Allen
Feedback is woven into the very fabric of existence. Your brain is wired to receive, process, learn, grow and develop using feedback. You learnt to walk, talk and ride a bike by processing information received through various attempts and adapting until you mastered your new skill.